Applying Design Thinking to Human-Centered IoT Business Solutions
Abstract:
To fully deliver on the benefits of IoT and tackle its challenges, it’s important to empathize with customers and users to identify their true needs, values, and goals. Design Thinking is a critical technique for creating and de-risking innovative solutions that includes such a human-centered approach as well as prototyping and testing. This session will explore how IoT solutions can be created by employing Design Thinking to look at challenges from an end user’s perspective, and to uncover both articulated and unarticulated needs. When this is done before coming up with solutions, prototyping, and testing, there is a significantly higher rate of market success for your IoT innovations.
This will be an interactive session where we will discuss and use Design Thinking methodologies and work through an IoT use case so you can practice Design Thinking to innovate IoT solutions.
Bio:
Award winning, Spring2Innovation founder, Nilufer Erdebil is a leading innovation and design thinking consultant with a range of experience in telecommunications, application development, project management & information technology management. Her firm focuses on strategy and vision development, design thinking, innovation programs, and building innovation capabilities in organizations.
She has been using design thinking methodologies since 2003 in both the private and public sector. Most recently, she has used design thinking techniques and tools for clients at Innovation Science and Economic Development (ISED), Public Services and Procurement Canada (PSPC), along with the Community of Federal Regulators (CFR) in the redesign of its web interface providing regulatory guidance to Canadians and Canadian businesses.
Nilufer holds a B. Eng in Electrical Engineering and an MBA from Queen’s University. In 2016, she received the Canadian Women in Communications and Technology Leadership Award and in 2014, she was awarded the Ottawa Business Journal Forty Under 40 Award.
